Recent Customer Testimonials
- Emily M of Brisbane, QLD: Thank you for the refund. The chair was perfect. This is about the 3rd time we have used your site and it has always been a pleasure. I always recommend your business to other parents who travel with children. (January 16, 2012)
- MT from Vic: Hired 2 booster car seats for twin 3 year old Grandsons visiting from interstate. Initial phone contact with Phillipa (Geelong) and pick-up from Hannah (Colac) very helpful and professional. Seats very clean and assistance provided on how to instal in car. I would use your service again and recommend to friends. Comment from Grandson - "My seat is very comfy" Boys have travelled o/seas and i/state previously and used a range of car seats. (September 6, 2011)
- WF in Vic: the equipment was far better than expected. very clean and simple to use. the operator explained how to use everything and fitted it to our car.will certainly use the service again.' (January 30, 2011)
- JM in Vic: 'As a grandmother l was impressed with the ease of using your website. Fiona , who l dealt with, was just lovely and so helpful with the sizes of the car seat and the cot and with advice on the type of highchair to hire. I will certainly be using your service again. It was a joy to deal with Fiona.' (January 11, 2011)
- ES in NSW: Pick up and drop off of the equipment was easy and totally worth the extra money. I appreciated the timely communication and flexibility of organizing delivery an pick-up. It made a hectic week a little easier, thanks!' (January 9, 2011)
- PL in NSW: Your Sydney North Western Manager Karen Stowe was a lovely, friendly, helpful lady - an excellent representative for your company!! Your website was VERY easy to use - full marks for all parts of it! Full description and picture of product, prices right there in front of you, no searching around with "but yes, what will this cost me now though??" - initially why I chose your company over others, and then also because your rep Karen was so helpful over the phone before I booked (January 8, 2011)
- JR in NSW: Excellent friendly service:)!!...Thank you so much!!! Will definitely use your services again if and when needed:)! (January 8, 2011)
- KB in Vic: Couldn't ask for better service or assistance, very happy!! (January 7, 2011)
- IM in Qld: We will definately be using this company again when we travel down to Geelong (January 6, 2011)
- JB in Vic: Alison is exceptionally good to deal with. Nothing is too much trouble and she is friendly and personable and a delight to deal with (January 4, 2011)
- K.W in WA: I do have to say that I did shop around with the hire places over there and your website was the best by far. It has all the prices and items available and you could book it all online. Half of the others you had to ring for the items and prices and being a mum most of the stuff I do is at after 10pm when I have a spare moment. (September 24, 2010)
- JT in Qld: Thanks for the car seats.They were fantastic!!!! Clean,comfotable and great value for money.You were so helpful!! I will be letting everyone I know who to contact for baby hire in Sydney. Thanks again you helped make our holiday perfect!! (September 22, 2010)
- Geel Conference Centre: Our request this time was extremelly last minute and Amanda was able to accommodate us no problems at all (September 19, 2010)
- KN in Vic: Overall experience was great. Dealt with 2 different owners and they were both extremely helpful and very efficient. Wouldn\'t hesitate in recommending service to anyone. (September 2, 2010)
- GT in Belmont: Fantastic service thanks. I have recommended many people to you. Wish I had the capsule and pram to go with it with my first 3 kids (September 2, 2010)
- V.O. in Grovedale: Thanks, Amanda, for taking the extra time and making the special effort to ensure that our grandchildren would be safe. You're a STAR. (July 7, 2010)
- S.H. in Torquay: Really happy with the products and services, will definitely rent with you again. (July 2, 2010)
- I.C. from West Pennant Hills: We dealt with Karen from Kenthurst NSW and everything was excellent from first contact to the return of the product, I would be happy to use Home and Away again. (June 25, 2010)
- M.D. from Bell Park: From my first phone call to enquire, to the return of the 3 car seats, the staff could not have been more helpful and obliging. Thanks to all concerned for making it so easy for me to keep my 3 grandchildren safe in the car. (June 21, 2010)
- T.O. from Croyden Park: I was able to return the items I hired at a closer branch. This was great! Staff are great to deal with. Would use them again. Highly recommnded. Thanks!!! (June 7, 2010)
- M.D. from Concord West: Fantastic service and very professional child restraint fitting. (May 27, 2010)
- W.G. from Seaforth: My daughter-in-law and one year old grandson came out from London to visit us. Needed to hire a highchair and car seat so looked on the web and found Home and away baby hire which luckily was conveniently located to us (order was placed via telephone). We found babyhire great to deal with and both highchair and carseat were spotless and of a very high standard. Our grandson was very comfortable in both. I will definitely use them next time they come out. (May 21, 2010)
- K.T. from St. Albans Park: We could not have wished for a better service from Amanda. She was very willing to help us in any way she could, and allowed us to have a safe visit from our great grand children. (April 28, 2010)
- A.G. from Berowra Heights: Very happy with the service and it was useful to receive a mid-term email reminding us to check weights and restraints for the capsule. Very pleasant staff! (April 17, 2010)
- K.M. from Pemberton: Your service and products are excellent. Thank you! (April 15, 2010)
- J.M. from Sydney: Lisa was a delight to deal with and I would definitely use your services again. (April 7, 2010)
- M.G. from Glen Iris: It was a very good experience. Genevieve was delightful and most helpful. I will definitely recommend her to others. (March 15, 2010)
- M.M. from Ferntree Gully: From the moment I met Dinah I felt like I had made a new friend. Her friendly nature and knowledge reasurred me that I was making the right decision in hiring the product. Hiring the product was one of the best decisions we have made as new parents for our son. Our older children 17 & 4 years old loved the system also that we hired especially when we were all out and about together. Although it was time to return the product it was sad to think our relationship with Home & Away Baby Hire and especially Dinah would be coming to an end. I thank Dinah for all her wonderful help and support during the first months of our son's life. I wish her and her family all the best for the rest of 2010 and especially a safe holiday. Thank you again. (March 10, 2010)
- A.R. from Calamvale: Very convenient, great to have the service available. Thank you! (March 1, 2010)
- A.E. in Ballarat: After initaially placing my order with Robyn (branch manager) I had to cancel it as my grandson had been admitted to hospital and subsequently wasn't able to travel on the dates booked. The following week the doctor cleared him to travel and our family was able to reschedule their flights. I contacted Robyn again and she reinstated the original order immediately. I found her to be very helpful and caring. Based on my experience I will definately use your company again and will recommend you to others. I found your rates very competitive when compared to the other hire company in this region. (February 23, 2010)
- P.B. from West Pennant Hills: Your representative (Dee @ West Pennant Hills) was friendly, helpful and informative. She was a pleasure to deal with & we will recommend your service whenever the opportunity arises. (February 22, 2010)
- H.F. from Lara: Excellent experience, we will, and have keep coming back for more. (January 24, 2010)
- S.S. from Sydney: The service we received from the very first phone conversation was exceptional. we also needed to stay one more day in Sydney and the level of service we received was first class. Congratulations - we will use this service again and recommend it.... (January 17, 2010)
- C.R. from Sydney: I thought Lisa Gibson was fantastic. So helpful, and made the whole process very easy. She's a Mum so she gets it. I found it easier to communicate via email, as I'd just had a baby, and of course major baby brain and couldn't remember anything, so to have it all in writing so I could refer back to what I'd arranged was great. And Lisa was so happy to oblige. Always responded promptly, and when I changed my mind a hundred times, she was very accommodating. Thank god. Made it all very easy for me. I've recommended her to quite a few friends now. (January 17, 2010)
- T.C. from Moolap: Friendly service and was greatful for the email reinder on adjusting the car seat up in accordance to baby's growth. (January 14, 2010)
- E.S. from Sydney: Very flexible and accomodating service.....thanks (January 12, 2010)
- M.W. from Jan Juc: I found the local manager, Amanda, very easy to deal with, pleasant at all times and accommodating to my needs as they changed from time to time. I would recommend her to to anyone in my local area. (January 5, 2010)
- P.M. from Torquay: A fantastic friendly and helpful service. (January 5, 2010)
- G.W. from Torquay: Amanda is extremely helpful and it's a pleasure to do business with her. (January 4, 2010)
- S.B. from Moriac: Amanda (Geelong rep) is always knowledgable and very helpful - not only with my new baby's car seat, but the latest VicRoads laws for my other kids too. (December 20, 2009)
- C.W. from Longueville: Dee was extremely helpful and managed to find 2 car seat bases for me to hire along with the seat itself. I could not find any other company who would do this, to either purchase or hire. (December 11, 2009)
- R.J. from Lara: I thought that Amanda from Geelong was just fantastic, a lovley person to deal with and I will recommend her in the future. I also appreciated the reminder about checking the straps on the harness of the capsule. (December 10, 2009)
- S.M.: Great service, great follow up, easy to liaise with. thanks (December 8, 2009)
- J.H. from Portarlington: Amanda was especially helpful & very friendly - I would recommend her to anyone in the area. (December 3, 2009)
- P.M. from Grovedale: I found your service excellent. I only had limited time to collect the car seat as I work full time and Amanda worked in a suitable time for me to collect it and for the return. Also due to illness I had to extend the hire time and had no trouble doing that. My family will be out from England again in November 2010 so I will be looking to hire a car seat again and I will have no hesitation about contacting your company again. (November 30, 2009)
- M.R. from Prospect: I was very happy with the service as I needed to extend my use another month and there was no problem in doing that it was easy. (November 29, 2009)
- S.C. from Sydney: I think the friendly reminder phone calls were brilliant. Especially since we've all got baby brains for the first few months!!! I also loved the email reminder to adjust the car capsule straps as baby gets a little bigger. You covered everything and made my life easier. Many thanks. (November 29, 2009)
- D.G. from Beaconsfield: I found Dinah to be really easy to deal with and i would recommend your company again because Dinah was just because of her. (November 28, 2009)
- M.M. from Lane Cove: Dee Saunders was very helpful and very flexible with regards to pick-up and drop-off dates and times. We appreciated this a lot. (November 22, 2009)
- G.D. from Peregian Springs: Great value for money. Such a simple process to order. (November 16, 2009)
Some of these testimonials may have been given by customers in response to service they experienced at our sister company, eBabyHire.