Recent Customer Testimonials
- S.H. in Torquay: Really happy with the products and services, will definitely rent with you again. (July 2, 2010)
- I.C. from West Pennant Hills: We dealt with Karen from Kenthurst NSW and everything was excellent from first contact to the return of the product, I would be happy to use Home and Away again. (June 25, 2010)
- M.D. from Bell Park: From my first phone call to enquire, to the return of the 3 car seats, the staff could not have been more helpful and obliging. Thanks to all concerned for making it so easy for me to keep my 3 grandchildren safe in the car. (June 21, 2010)
- T.O. from Croyden Park: I was able to return the items I hired at a closer branch. This was great! Staff are great to deal with. Would use them again. Highly recommnded. Thanks!!! (June 7, 2010)
- M.D. from Concord West: Fantastic service and very professional child restraint fitting. (May 27, 2010)
- W.G. from Seaforth: My daughter-in-law and one year old grandson came out from London to visit us. Needed to hire a highchair and car seat so looked on the web and found Home and away baby hire which luckily was conveniently located to us (order was placed via telephone). We found babyhire great to deal with and both highchair and carseat were spotless and of a very high standard. Our grandson was very comfortable in both. I will definitely use them next time they come out. (May 21, 2010)
- K.T. from St. Albans Park: We could not have wished for a better service from Amanda. She was very willing to help us in any way she could, and allowed us to have a safe visit from our great grand children. (April 28, 2010)
- A.G. from Berowra Heights: Very happy with the service and it was useful to receive a mid-term email reminding us to check weights and restraints for the capsule. Very pleasant staff! (April 17, 2010)
- K.M. from Pemberton: Your service and products are excellent. Thank you! (April 15, 2010)
- J.M. from Sydney: Lisa was a delight to deal with and I would definitely use your services again. (April 7, 2010)
- M.G. from Glen Iris: It was a very good experience. Genevieve was delightful and most helpful. I will definitely recommend her to others. (March 15, 2010)
- M.M. from Ferntree Gully: From the moment I met Dinah I felt like I had made a new friend. Her friendly nature and knowledge reasurred me that I was making the right decision in hiring the product. Hiring the product was one of the best decisions we have made as new parents for our son. Our older children 17 & 4 years old loved the system also that we hired especially when we were all out and about together. Although it was time to return the product it was sad to think our relationship with Home & Away Baby Hire and especially Dinah would be coming to an end. I thank Dinah for all her wonderful help and support during the first months of our son's life. I wish her and her family all the best for the rest of 2010 and especially a safe holiday. Thank you again. (March 10, 2010)
- A.R. from Calamvale: Very convenient, great to have the service available. Thank you! (March 1, 2010)
- A.E. in Ballarat: After initaially placing my order with Robyn (branch manager) I had to cancel it as my grandson had been admitted to hospital and subsequently wasn't able to travel on the dates booked. The following week the doctor cleared him to travel and our family was able to reschedule their flights. I contacted Robyn again and she reinstated the original order immediately. I found her to be very helpful and caring. Based on my experience I will definately use your company again and will recommend you to others. I found your rates very competitive when compared to the other hire company in this region. (February 23, 2010)
- P.B. from West Pennant Hills: Your representative (Dee @ West Pennant Hills) was friendly, helpful and informative. She was a pleasure to deal with & we will recommend your service whenever the opportunity arises. (February 22, 2010)
- H.F. from Lara: Excellent experience, we will, and have keep coming back for more. (January 24, 2010)
- S.S. from Sydney: The service we received from the very first phone conversation was exceptional. we also needed to stay one more day in Sydney and the level of service we received was first class. Congratulations - we will use this service again and recommend it.... (January 17, 2010)
- C.R. from Sydney: I thought Lisa Gibson was fantastic. So helpful, and made the whole process very easy. She's a Mum so she gets it. I found it easier to communicate via email, as I'd just had a baby, and of course major baby brain and couldn't remember anything, so to have it all in writing so I could refer back to what I'd arranged was great. And Lisa was so happy to oblige. Always responded promptly, and when I changed my mind a hundred times, she was very accommodating. Thank god. Made it all very easy for me. I've recommended her to quite a few friends now. (January 17, 2010)
- T.C. from Moolap: Friendly service and was greatful for the email reinder on adjusting the car seat up in accordance to baby's growth. (January 14, 2010)
- E.S. from Sydney: Very flexible and accomodating service.....thanks (January 12, 2010)
- M.W. from Jan Juc: I found the local manager, Amanda, very easy to deal with, pleasant at all times and accommodating to my needs as they changed from time to time. I would recommend her to to anyone in my local area. (January 5, 2010)
- P.M. from Torquay: A fantastic friendly and helpful service. (January 5, 2010)
- G.W. from Torquay: Amanda is extremely helpful and it's a pleasure to do business with her. (January 4, 2010)
- S.B. from Moriac: Amanda (Geelong rep) is always knowledgable and very helpful - not only with my new baby's car seat, but the latest VicRoads laws for my other kids too. (December 20, 2009)
- C.W. from Longueville: Dee was extremely helpful and managed to find 2 car seat bases for me to hire along with the seat itself. I could not find any other company who would do this, to either purchase or hire. (December 11, 2009)
- R.J. from Lara: I thought that Amanda from Geelong was just fantastic, a lovley person to deal with and I will recommend her in the future. I also appreciated the reminder about checking the straps on the harness of the capsule. (December 10, 2009)
- S.M.: Great service, great follow up, easy to liaise with. thanks (December 8, 2009)
- J.H. from Portarlington: Amanda was especially helpful & very friendly - I would recommend her to anyone in the area. (December 3, 2009)
- P.M. from Grovedale: I found your service excellent. I only had limited time to collect the car seat as I work full time and Amanda worked in a suitable time for me to collect it and for the return. Also due to illness I had to extend the hire time and had no trouble doing that. My family will be out from England again in November 2010 so I will be looking to hire a car seat again and I will have no hesitation about contacting your company again. (November 30, 2009)
- M.R. from Prospect: I was very happy with the service as I needed to extend my use another month and there was no problem in doing that it was easy. (November 29, 2009)
- S.C. from Sydney: I think the friendly reminder phone calls were brilliant. Especially since we've all got baby brains for the first few months!!! I also loved the email reminder to adjust the car capsule straps as baby gets a little bigger. You covered everything and made my life easier. Many thanks. (November 29, 2009)
- D.G. from Beaconsfield: I found Dinah to be really easy to deal with and i would recommend your company again because Dinah was just because of her. (November 28, 2009)
- M.M. from Lane Cove: Dee Saunders was very helpful and very flexible with regards to pick-up and drop-off dates and times. We appreciated this a lot. (November 22, 2009)
- G.D. from Peregian Springs: Great value for money. Such a simple process to order. (November 16, 2009)
- R.E. from Baulkham Hills: Very easy to do and excellent, friendly customer service from Dee. (November 16, 2009)
- J.C. from Clifton Springs: A very good experience. Would recommend the service we received from you. (November 15, 2009)
- C.R. from Geelong West: Amanda was excellent, very friendly and helpful and great to do business with. (November 15, 2009)
- C.F. from West Geelong: I was very appreciative of the flexibility of the service and how helpful Amanda was with everything. I was also appreciative that they were able to give us the hire at a good rate as we have limited funds with our respite program. (November 10, 2009)
- D.L. from Quakers Hill: This is now the second time I have hired products from your company and both times I have thought that the products were brand new, the service I have had from Dee is brilliant. She remembered us from last time and is always so accommodating to our needs. Well done on an excellent servcie. (November 8, 2009)
- L.H. from Sydney: Excellent service - Lisa (Northern Beaches) was very easy to deal with and very accommodating when we needed to extend our hire time.Thank you so much.Will definately recommend. (November 7, 2009)
- M.F. from Wandana Heights: Amanda was brilliant! Fantastic to deal with and very helpful with her product knowledge. Was more than happy to help out once it was time to change the car seats back over. (October 26, 2009)
- C.B. from Sydney: The whole experience was easy and well serviced. (October 25, 2009)
- J.T. from Torquay: My daughter and I have used BabyHire several times and always find Amanda extremely helpful and efficient.We have the utmost confidence in the equipment and the way it is installed by her and always recommend her to any of our friends who need to hire baby equipment. (October 23, 2009)
- E.R. from Five Dock: Very friendly service, great price, would recommend and will use again. (October 7, 2009)
- S.G. from Sydney: Thanks for being flexible and dropping / picking up from our hotel. We will definitely use your service again! (September 26, 2009)
- N.D. from Bannockburn: Amanda was very helpful, knowledgeable and obliging. I really appreciated the email reminding me that it might be time to adjust the straps on my baby capsule. It was, and before the email I hadn't given it a second thought. Thanks! (September 23, 2009)
- D.F. from Sydney: Lisa was most impressive regarding all dealings. Any emails were answered promptly and she was pleasant and patient whilst installing the equipment. Overall I would highly recommend this service to anybody else about to have a baby. (September 13, 2009)
- S.B. from Normanhurst: Overall my experience with Home & Away Baby Hire was excellent. Dee is a very easy going person, and lovely to deal with. Thank you very much for your services, really appreciated! Cheers. (August 30, 2009)
- K.R. from Pymble: A couple of friends were surprised that I was able to hire the style of capsule I did. Most companies only provide the base model version. This was a very positive thing for us. (July 21, 2009)
- C.F. from Preston: The contact in which i placed the order was very accommodating and helpful. My order was a large and last minute one, the delivery and pick up that was arranged was of much assistance to me. (July 20, 2009)
Some of these testimonials may have been given by customers in response to service they experienced at our sister company, eBabyHire.